Click & Collect Store

Order online and collect your items in store with Tidal Vape’s Click & Collect service. Choose your preferred location at checkout and pick up your order during store opening hours—quick, easy, and no delivery wait.

Click & Collect is available at selected UK stores, including Chandlers Ford, Shirley, and Hemel Hempstead. Please check individual store details for addresses and opening times before collecting.

Chandlers Ford

8-9 Fryern Arcade, Winchester Road, Chandler's Ford, Eastleigh, Hampshire, SO53 2DP

Monday - Saturday - 9am - 6pm
Sunday - 9am - 5pm

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Shirley

51 Shirley High Street, Shirley, Southampton, SO15 3NN

Monday - Saturday - 9am - 7pm
Sunday - 9am - 5pm

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Hemel Hempstead

206 Marlowes, Hemel Hempstead, HP1 1BH

Monday to Saturday - 9am - 6pm
Sunday - 9am - 4pm

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FAQs

Click & Collect is a service where you order items online from Tidal Vape and then collect your order in-store at a participating Tidal Vape location during that store’s opening hours — no waiting for delivery.

  1. Add products to your online basket. 
  2. At checkout, select your preferred Click & Collect store from the available list. 
  3. Complete your order. 
  4. Pick up from the chosen store once you receive confirmation that your order is ready. Please check the store’s opening times before collecting.  

Click & Collect is available at selected Tidal Vape UK stores, including (but not limited to): 

Store availability may vary — always check individual store details before selecting.  

No — Click & Collect uses the same pricing as online orders and helps you avoid delivery wait times without any additional service fee.

Orders are generally held until you collect them during the store’s normal opening hours. If you don’t collect within a reasonable time frame, contact the store to confirm their retention policy.

Return policies depend on Tidal Vape’s standard Refunds & Returns terms. Usually, you may be able to return items directly to the store where you collected them — check the full Returns policy for details.

If your order hasn’t been marked ready, it’s best to wait for the confirmation message (email/SMS) before visiting. If you arrive early, staff may be able to check the status with your order number.

Yes — vape products are age-restricted. When collecting, a valid photo ID (showing you are 18+) maybe required to match the order details. Compliance with UK age regulations applies.

Policies vary by store. If allowed, the person collecting may need to show your order confirmation and their own ID. It’s recommended to contact the store ahead of time to confirm.

You can collect any vape products listed on this local store collection page using our Click & Collect service. This includes vape kits, disposable vape alternatives, e-liquids, vape mods, and vape accessories that are in stock at this store.

Only products available at this nearby Tidal Vape store will appear on this page and be eligible for same-day Click & Collect. If a product is not shown, it is not currently available for collection from this location.