Tidal Vape FAQs

What is an e-cigarette?

An e-cigarette is a device used to heat nicotine-containing liquid to a vapable level.
The device is made up of a battery for power and a clearomiser that heats the liquid; within the clearomiser is a replaceable coil.
For more information regarding each of these components, please refer to the specific section in these FAQs.

What is the cost?

The cost of electronic cigarettes varies, but a good starter kit can be picked up from approximately £20-£50.
Price is dependent on brand, battery life, build quality and functionality.

What do I need to get started?

If you're serious about giving up smoking, we recommend that you select a starter kit.
Also, with the starter kit, you will need to purchase some liquid of your choice.

What is the best starter kit?

The best starter kit is either the Gecko or the Pockex. When trying to quit smoking, we have found these to be the most helpful.

E-Liquids

Most e-liquid consists of Vegetable Glycerin, Propylene Glycol, flavourings, nicotine.
Some juices are 100% VG, which means they contain no Propylene Glycol.

  • Propylene Glycol (PG):
    Propylene Glycol is high quality pharmaceutical grade and the ingredient that gives the throat hit.
  • Vegetable Glycerine (VG):
    Glycerine helps to produce more vapour and holds more flavour.
  • VG is thicker
    What VG ratio will be good for my device? Generally speaking, starter kits you will use 50% VG or less and the VG content is highlighted on our products.

What nicotine strength should I choose?

As a beginner vaper with a starter kit and 50% or less VG, we would recommend

  • 6mg if you are vaping 10 or less cigarettes a day
  • 12mg if you are vaping 11 to 19 cigarettes a day
  • 18mg if you are vaping 20 or more cigarettes a day

How long does a 10ml bottle of E-Liquid last?

A 10ml bottle should last you approximately 3-7 days, this is for an average user. If you're vaping constantly and getting through the liquids faster than 3 days, it could mean the nicotine strength is low.

BATTERY

My battery won’t charge?

If your battery is not charging, it may be due to a number of different factors.

  • Make sure you're using the correct charger which came with the device
  • Some batteries are external and they will need to be charged with a charger

My battery won’t turn on?

Most new devices come with a factory charge. However, the charge sometimes can be low and all you may need is a full recharge.
Devices are different and, in most, there are two common ways to turn the battery on and these will be highlighted in the manual which applies:

  • Click the power button rapidly three times
  • Click the power button rapidly five times

If you're still having issues, please contact our team.

How long do batteries last?

Products sold on our site will typically last a whole day of vaping. We use these devices and have no issues. If you are using it excessively and the battery is running out, then this could mean your nicotine strength may not be sufficient, which will have you vaping a lot more.